Stolen funds by scammer using Teamviewer

Hello,

I am using a private version. I had someone impersonate customer support from one of my financial accounts.

Is there any way I can pay teamviewer to provide me with the details of this session? Can someone from Teamviewer please contact me? [email removed]

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steve6

Thank U for your note I read the link

Since I am using the free version I am trying to find out if I can pay for help to determine details of the remote connection session.

Is this possible?

Jonathan

Hi @steve6,

Thanks for your message and I sorry to hear about your experience.

Please have a look att the following link to see how to get help with your question.

https://community.teamviewer.com/t5/Knowledge-Base/TeamViewer-and-scamming/ta-p/4715

P.S. I removed your email from the original post to protect your personal information as the Community is a public forum.

Best,

Jonathan

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