Format of Password

drbajb

I had so much trouble figuring out how you post a question on the Teamviewer Community.  I have been using non-commercial Teamviewer for personal use with success for about a year to connect to a computer from NY to NC.  Up to version 12, our passwords have always have always consisted of 4 numbers.  After downloading and installing, Teamviewer 12, we were assigned passwords consisting of BOTH numbers and small letters.  Did we download our Teamviewer 12 version from a hijacked site?  I am very concerned about Internet security and the potential of hackers stealing personal information, and I thought it odd to receive passwords in a different format.  Are we still secure? 

Scotty

Hi drbajb,

Thanks for your post!

Your TeamViewer is still secure. In fact, more so now that your password is more difficult. The random passwords have many settings to make the password strength adjustable. These can be found under Extras > Options > Security under "Random password strength".

If you install TeamViewer with unattended access enabled, the minimum the software allows is "Secure 6 characters" which is what you are seeing now. The 4 digit password is only available if TeamViewer is not set up for unattended access.

I hope this puts your mind at ease.

-Scotty