Impossible to run my new computer windows10

HERVEBAZIN

HERVE From France

Hello,

I bought a new DELL E5530, with WINDOWS10 64bits and I can't arrive to use Teamviewer13 on it.

My old DELL E5530 that I still use is on WINDOWS732bits, and there no trouble

The panel says " no connection with teamviewer server"

I had a look on the installation, it is in <<c:\Program Files(x86) Teamviewer>>, is it ok ?

I tried 3 times to uninstall and install, but always the same message.

Thanks for your help

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Comments

JustSumGuy

well I just logged into a win10p x64 station and confirmed it has the latest updates. I also confimred most recent ver of TV13 I have AVG firewall running on it, so I can confirm that its not TeamViewer 13 in conflict with anything at the core of win 10 or recent updates. I hope ruleing that out helps some....

Liteboy999

I have the same issue with firewall disabled. Works ok from Android tablet and via the browser on my pc just the desktop client won't log in to my account. Was ok yesterday.

JustSumGuy

most likely a firewall issue, add team viewer to your excetption list.

I have it running on several Win 10 Pro 64 bit systems no problem.

I did not have to change the firewall mind you but I still think its your most likely issue.