Prevent remote resolution changing

How do I turn off resolution changing for the remote and make it STICK?

This is starting to really **bleep** me off. When I connect via remote from my iPad I have to go to settings and change my resolution back to the 4k display, I prefer to zoom in and have the full 4k resolution.

Now the bloody desktop version is doing it. I connect from my work PC and it resizes my remote to fit the screen, SO ANNOYING!!!!!!!!!!

How do I turn this off? I want the remote to maintain its resolution. ALWAYS

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deejinoz

And it's 2025, folks, with nothing on this thread from the TeamViewer team and the problem still dogging their Mac version of the product. It seems that whatever paltry amount of money and resources have been allocated to their remote control product for the last decade, the TeamViewer team have been focussing on converting their product into a web based MVP.

Add to this their effective shut down of support for paid customers, expecting us to pay an additional premium, on top of what is already one of the most expensive remote control products on the market, to even stand a chance of getting any support and TeamViewer have lost the plot and are burning bridges.

I have been paying for this very expensive product for more than 10 years and am now looking to alternatives, to support my clients.

Shauli

https://community.teamviewer.com/English/discussion/31747/prevent-remote-resolution-changing

The only reason I don’t take my iPad mini 6 with me is that!

so annoying I have to take the laptop everywhere instead of that mini iPad

why can they fix this issue?

And for so many years.

and I am too a paying customer for many years

techspert

Two and a half years later and this still isn't fixed on the Ipad. I agree, this **bleep**! As a paying subscriber, please fix this.

Andy

caltain

I am having this problem as well, but I can do you one better. I have 2 monitors on my mac with different resolutions on each. Not only does the issue you describe occur when I remote from my iPad Pro, even after selecting the proper resolution, shown in settings followed by (Don't Change), it will change the host Mac's resolution every time I swich the control to the other monitor.

For those that aren't getting the idea here, I have two high-resolution monitors on the host Mac desktop computer. The remote client is an iPad Pro. This is how the sessions go:

10 Connect: (Host monitors switch from high-res to low-res)
20 Change res back to high-res in TV on iPad, then do stuff using this monitor.
30 Switch control to second monitor (First monitor that was just reset to High-Res "Don't Change" changes to low-res, Second monitor is already low-res from connecting)
40 Change second monitor back to high-res on iPad, then do stuff on this monitor.
50 Switch control back to first monitor (Second monitor that was just set to High-Res "Don't Change" changes back to low-res, First monitor is already low-res despite having been set to High-Res "Don't Change")
60 Change first monitor back to high-res on iPad, then do stuff on this monitor.
70 Switch control back to second monitor (First monitor that was just set to High-Res "Don't Change" changes back to low-res, Second monitor is already low-res despite having been set to High-Res "Don't Change")
80 Goto 20