Account not working

MiguelD

Hi!

I don't know why but, my paid account is not working anymore (not possible to login in via Teamviewer 13), while a free other account is working well on my macbook.

How is this possible ? How is it possible to get a quick and direct assistance without using this forum ?

Best regards

 

Jackinabox

Hello MiguelD,

Thank you for your post.
If you have a paid account with TeamViewer and require prompt assistance, please use one of the support channels available for our licensed users.
https://www.teamviewer.com/en/support/contact/

Thank you once again and thank you for using TeamViewer.

Yuhi