Reconnect my account on v11

markgalvin
markgalvin Posts: 2
edited May 2023 in General questions

My account has disconnected to my v11.  I am logging in with my credientials but it still shows "Free" edition and the free banner appears at the end of sessions.  VERY EMBARRASSING when working with my clients.  

I have gone to the website and cannot find a way to reconnect my software. 

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  • markgalvin
    markgalvin Posts: 2

    ...and when I go online to enter my Legacy License Key, it says the key is assigned to another account.  But this is the account it was assigned to.

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