TeamViewer quicksupport - which tool to use to connect
maybe a stupid questions: Which tool do I use if my client is using branded TeamViewer quicksupport module? The ID looks different then the ones I use with regular teamviewer.
ID starts with small s - the screen on the customizing page shows a regular ID.
Is there another tool?
P.S. Problem solved: Issue is related to the user group - switch of the option "add to user group" will display the correct ID.