remote control troubles after updating to v13.2.5321
I am new to this community board stuff, so I apologize if I misstep.
I own 3 iMacs and 1 Mac Laptop. The iMacs have all been updated to Teamviewer v13.2.5321. The Laptop is still running v12. Immediately after upgrading the iMacs, I experienced a remote control problem. The actual connection goes off without a hitch. I can see Apple's initial username/password screen. The problem arises when I try to grab focus of the username command box...nothing. Both the remote mouse and the local mouse move around where I direct them, but I have no ability to key in any data. Mouse clicks do nothing. Is the remote iMac locked up but not froze? Neither the keyboard nor the mouse has any affect on the remote screen. It is the same story for the 2nd remote iMac. I'm a bit frustrated, to say the least. Teamviewer is a very nice and up until now, was easy to use. I would like to uninstall this version and re-install v12. Where can I get a copy of Teamviewer v12?