Teamviewer ID Set to Free - Doesnt Work

Hi, Teamviewer has set my ID to free upon request but I still get commercial error when trying to connect. Have tried logging in / out from that id. What can I do please?

Thanks
JK

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NYCNative

Yep. I came into work and saw this email and thought, yay

And then this happened...

jklondon

Likwise, would rather not so hopefully someone can help us here.

CRusso1969

Filled the Commercial usage suspect form trice, received two "your account has been reset to free" mails, still getting the warning and the extremely usefull 1 minute every 15 minutes session limit...

No way to contact anyone by phone or mail... seriously thinking about giving up and switching to other sw.

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