When I am logged in to teamviewer and attempting to access one of my other computers at different location, I keep getting the message
<<Teamviewer, a connection could not be established, teamviewer not running on partner computer>
When I left the other computer I made sure it was running teamviewer, I was able to log in with another computer at same location and was able to remotely access the computer in question. However now from another computer I get not running on partner computer again.
On the remote computer I have clicked on the grant easy access. I also attmpted to control the remote computer by typing in the ID and password shown on remote compter.
While logged in to my teamviewer account, the remote computer is listed as offline.
Anyone have recommendations to get this to work? Thanks for your attention