link icon
Ask The Community

Can't enter my license key after reinstall - Now way to enter License

After I have reinstalled my PC, i installed TV13. Last time i was able to enter my key, now, there is no way to enter my license. The way by registry export describen in an other post will not work. So now i've got at least 4 days of trial until i'm not able to use tv instead of a legal licence key....Please help!


  • Esther
    Esther Posts: 3,623 Community Manager 🌍

    Hi @DerBo

    Thanks for your post.

    As soon as you log in with your (licensed) TeamViewer account to your Computers & Contacts list your TeamViewer will be licensed (as long as you are signed in).

    As the license is no longer activated on the device itself, but connected to your TeamViewer account, you just have to keep in mind to log in with your TeamViewer Account to have licensed connections.

    It will look like that: licensedaccount.png

    Best, Esther 

    Community Manager
Sign In or Register to comment.