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DinosaureBlue

Hi,

I'm facing this error since 3 days now.
I have tried teamviewer 12 and 13 with the same result.
I found those lines : Connect to Master master1.teamviewer.com / 185.188.32.1 failed!
CMasterConnectorAsio::HandleMasterResponseLogin(): MasterConnect failed. ErrorCode=10

I can't even ping any master.teamviewer.com server.

However, if I add master9.teamviewer.com manually to teamviewer, it works.

JeanK

 

Hello DinosaureBlue,

Thank you for your message.

I recommend you to restart the TeamViewer service.

-Execute "run", type "services.msc" and press OK

-Now find TeamViewer, and restart it by doing a right click.

Then, restart the TeamViewer application. It should work again.

I hope this could help. If not, do not hesitate to contact us again.

Best regards

Jean Kinzler