Hello,
This is first time im going through such a weird problem. I cannot connect to one of my laptops from any device at all.
Situtation:-
1 ) I have 5+ teamveiwer enabled devices, 2 laptops(win10), 2 mobiles (android) and 2 iPads, everyone can connect to each other but none can connect to one of the laptops. As all on safe wifi network, i dont think of any router issues.
2 ) One of the laptop (where the problem is , hereafter reffered as problematic laptop) has Ubuntu installation before and tv was working fine with it. Yesterday I installed win10 on that and now team viewer is not working on it.
3 ) TV version 12.0.72365 on both laptop and latest updated on mobiles and ipads.
What works/doesnt on problematic laptop:-
1 ) teamviewer starts normally and i can see id and pass ( it also gives standard Ready to connect (Secured Connection) )
2 ) I can connect to any device from problematic laptop.
3 ) No one else can connect to problamatic laptop.
4 ) Others can connect to problamatic laptop if that laptop is hosting a meeting (meeting mode works but remote control and file transfer doesnt when others are trying to connect)
Relevant Settings:-
1 ) Incomming LAN Connections :- active ( tried deactivating this )
What have i tried:-
1 ) reinstall teamviewer
2 ) reset windows
3) turn off windows defender and firewall ( note its a fresh windows installation was ubuntu before) no other programs installed.
Relevant LOG while trying to connect to problematic laptop from other laptop:
2017/03/13 21:24:07.691 6244 6248 G1 Trying connection to 753113423, mode = 1
2017/03/13 21:24:07.694 3524 3972 S0 Activating Router carrier
2017/03/13 21:24:07.694 3524 3972 S0 CProcessCommandHandlerMasterConnect[8]::CreateMasterConnect(): master11.teamviewer.com:5938, Connection 9, proxy=''
2017/03/13 21:24:07.880 3524 3960 S0 CProcessCommandHandlerMasterConnect[8]::HandleMasterConnect(): Sending MasterCommand client=TV&connectionmode=1&f=RequestRoute2&homeserver=&ic=865373628&id=593286394&id1=593286394&id2=753113423&mid=********537345043383538********043863bba0b604********4a92e286a41764cf695be2ab<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006&midv=2&v=12.0.72365
2017/03/13 21:24:08.036 3524 3968 S0 CProcessCommandHandlerMasterConnect[8]::ReceivedMasterResponse(): Received MasterCommand NOROUTE_NotAllowed
2017/03/13 21:24:08.036 3524 3968 S0! TcpCarrierBase[8]::SendCompleteQueue(): No Connections, Type_Tcp, Dir_Outgoing, Ending 0, SendQueue 1, CurrentSendQueue 0, SendCache 0
2017/03/13 21:24:08.036 6244 6476 G1!! LoginOutgoing: ConnectFinished - error: NotAllowed
Please help solve this issue. Thanks
Ninad