Hello everybody.
I can't connect to an android device from my teaviewer.
I use ubuntu 18 and I checked in version 13 and 14 preview.
When I need to connect to a customer tablet I must go to a windows system.
I have the Corporate licence.
When I enter the ID number to connect it try to connect, the tablet ask for permission, I accept and then disconnected. In my pc teamviewer I see "Connecting", "Autenticating", and "Autentication accepted", then it goes to "Ready to connect" again and the quicksupport appears also Ready to connect.
I try to connect to multiple devices brands (samsung, bq, huawei, etc) with the same result.
What can I do? Do you need more information about this issue?
Thank you a lot.