Problems TV14 - Proxy

HerrLehmann
HerrLehmann Posts: 2
edited May 2023 in General questions

Hello,

we have a problem with the new TV-Version 14 (Corporate).

Yesterday we made the update end everything works fine. Today there is no Internet Connection with our proxy. So I delete the TV14 and install the TV13. Everything works fine! Then I update to TV14 and also everything works fine with the same Network and Proxy Setting. So it´s really strange.

When I restart the PC there is no Internet Connection for TV14.

Are there some changes for Proxy in TV14?

 

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Comments

  • BrunelIT
    BrunelIT Posts: 4
    Exactly the same issue here - on multiple endpoints and both OSX and Win 10.
  • Kai_
    Kai_ Posts: 2

    Same issue here, TV13 works still fine but 14 won't.

  • FLuke68
    FLuke68 Posts: 2

    Same problem here

  • Julia
    Julia Posts: 290 Staff member 🤠

    Hi all,

    Can you please test it with this version:

    https://download.teamviewer.com/full

    Cheers,

     
    Julia
    Senior Support Engineer - 2nd level Support
    Did my reply answer your question? Accept it as a solution to help others.
    Find this helpful? Say thanks by clicking on the Thumbs Up button.
  • FLuke68
    FLuke68 Posts: 2

    Hi,

    this version has the same problem.

    In my tests the only 14 version that it seem working fine is version 14.0.12356 C

  • janitoronmars
    janitoronmars Posts: 1
    Thanks for this, although my problem may not be the same, no proxy for me and I'm non-commercial. The beta had been working fine, but the full 14 did not. Would not connect, couldn't sign in. This update (12356) worked.
  • AdmentaSwedenAB
    AdmentaSwedenAB Posts: 4

    Hello,

    I've tried the link above, but I still have the same issue as the thread owner. Problem lies within Version 14 it seems.

  • Kai_
    Kai_ Posts: 2
    This one is working fine, thx a lot =)
  • AdmentaSwedenAB
    AdmentaSwedenAB Posts: 4

    Oh yeah forgot to mention that I'm behind a proxy and this cannot change due to company policies so for Teamviewer 14 not be able to "call home" will quickly become an issue. Have reported it to support.

  • HerrLehmann
    HerrLehmann Posts: 2

    Today TV14 (14.0.13488) has a Internet Connection  with our Proxy.

    Maybe they change something in the background?

    What about the other guys here? Do you have still problems?

  • vgraba
    vgraba Posts: 2

    I have the same Problem, with Beta Version no proxy problems and with the final version can't get a internet connection. Tried a view Minutes ago with verion 14.0.13880 an still the same problem only Lan connection are working. Switched back to 13 and wait that this gets resolved.

  • vgraba
    vgraba Posts: 2
    After a reinstall its working now with 14.0.13880
  • AdmentaSwedenAB
    AdmentaSwedenAB Posts: 4

    Now it works for me to after a reinstallation!

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