Upgrade to Version 14 from Version 13 - install hang
WIN 7 - not sure of level
Version 13 was installed and ruinning well. Got update msg, version 14 available. V 14 on other PC's Win 7 & 10.
Downloaded V 14. Install hang.
Deleted V 13 from system via control panel. Install again....same hang.
Tried again - let set in install for overnight. Still hang. Task Manager says 'not responding'. Had to kill install.
I would appreciate any help.
I am downloading V 13 again to try to re-install.