Trouble with "share computer sounds and music" during meetings

I'm new to using TeamViewer meetings, but during all my meetings with a partner we weren't  able  to share computer sounds (the audio from a video or music file). Both of us had "share computer sounds and music" checked without interference from other software. Also, while I didn't receive any sort of audio from his computer (apart from the microphone feeds which were working in both directions), my partner got audio that was interrupted every 1 second with 1 second of silence (corrupt feed?). I haven't tried to see if this problem arises in remote control sessions.

We both have Windows 10, and I read that there are some issues with this setting during meetings.

Has anybody ever had this issue before with TeamViewer 12?

Thanks!

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