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can not activate license


I got order confirmation mail and tried to activate the lisence.

But I can see below toast when I logged in.

"The lisense could not be activated. If it is not shown on your account, please contact our support."

Please let me know how to fix it.




  • JoshP
    JoshP Posts: 406 Senior Moderator

    Hello @Park1102,

    Thank you for your post.

    Our support team would be best equipped to assist you with this error message. Please reach out to our team directly. You can find local numbers here.

    Josh P.
    Senior Community Moderator

    Did my response answer your question? Help out others and select it as the Accepted Answer

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