Is there some way to save a copy of the chat transcript either just before or after closing a session? This would be handy to suppliment our support records, even a little text file would be handy.
I've searched and not been able to find a setting or button to do this and there did not seem to be much on-line either,
In an ideal world I'd like each message to have the username and time (with timezone) and the transcript to also include logs of other actitvities such as reboot/reconnects, file transfers, adding comments and attaching notes. I'm sure that such a feature would compliment the session recording feature.
Many thanks,
Roger.
