I cannot connect to any of my other computers. Never had this issue before.
Hi @Nathan_Kross89,
Thank you for your comment.
Could you please restart TeamViewer services and login again with your licensed account?
Let us know how it goes!
Best,
Jen
I have a premium account, but now when I sign in it's says its a free account. And my computers contacts aren't showing
Same issue on Windows 10. Device is trusted, the program says it's 'ready to connect'. It's fully up-to-date too.
I found a solution to this. This solution applies if you were able to login before in the desktop app.
If you have problems login in to Team Viewer on Mac (I'm guessing it happens on other OS as well), simply login to the management console, and revoke the trust for that computer. Then close the Team Viewer app, and try logging in again. It should send you an email to add this device to your trusted devices. Open the email, and trust the device. Then try to login again.
This worked for me. usually i restart and it works but loging in online, TeamViewer asked for me to verify my device, afterwards, I was able to login again
Same problem.
simlilar to last Tuesday (24/Mar) situation.
https://status.teamviewer.com/
I can connect fromevery computer except one. Tried uninstalling McAffe LiveSafe and reinstalling Teamviewer. Still not working. Suggestions?
This worked for me!
Thanks @samsterid!
I had been dealing with this same issue for weeks!
A mix of solutions worked for me.
I used CCleaner to completely remove both TeamViewer app & Malwarebytes.
After reinstalling the latest version of TeamViewer, I was able to login to the app. FINALLY...
This worked for me but i also restarted the system before re-installing TV
Thanks! This was causing me a massive headache
Success! Teamviewer13 works again on MacOS 10.12 - I can log in again :-) and communicate with the other computers (Windows and MacOS) in my group.
Process:
I am using the free service.
Apparently the pagenumber in the webaddress changed.
New link, at least working today... :
https://community.teamviewer.com/t5/Knowledge-Base/What-is-Trusted-Devices-for-your-TeamViewer-account/ta-p/13954
This link appears to be dead.
Had the same problen on Windows 7 machine.
Under Manage Services, I just restarted the Teamviewer service.
That fixed it for me withot re-booting.
Sam
This works for me too!
@rompelstompel wrote: I'm on ubuntu and this happens from time to time. I cannot figure out why, but doing asudo apt remove --purge teamviewer # The --purge part is importantand reinstalling works for me.
I'm on ubuntu and this happens from time to time. I cannot figure out why, but doing a
sudo apt remove --purge teamviewer # The --purge part is important
and reinstalling works for me.
Solution worked on Ubuntu 17.10
and a one step solution is the "restart" option instead of Stop and then start ...
sudo teamviewer daemon restart
and baddison1 You are VERY welcome!
Always trying to help,
Cheers, Mark
@ack0329....thank you very much. This was my solution!!
This worked for me after 2 weeks of giving up. It won't survive a reboot, but it is a temporary fix.sudo teamviewer daemon stopsudo teamviewer daemon startI hope this helps, MarkUbuntu 17.10 Beta with GHnome
Here was my SOLUTION:
After months of strife and toil HERE IS WHAT WORKED:
1. I uninstalled Malwarebytes.
2. I restarted my computer.
3. FINALLY I was able to log in
I had the same problem today after updating the teamviewer-app on my pc. I solved it by accident. It happened when I wanted to click on the "me too' button in this topic. I had to log in with my browser and then got a message that my pc had to be added as 'trusted device'. Teamviewer sent me an email with a link to add my pc to 'trusted devices'. After that suddenly the app could log in too.
I googled the issue and found this article from the 'Knowledge base': https://community.teamviewer.com/t5/Knowledge-Base/What-is-Trusted-Devices-for-your-TeamViewer-account/ta-p/4707
I didn't get the pop-up mentioned in the article logging in with the app, but I did get it with my browser (management console).
I hope this solves it for everyone...
I, too, have been having this problem. On my Windows and Mac computers, everything seems to be fine. On my Ubuntu desktop, unfortunately, this problem has persisted for a month now.
I have posted in this other thread about it: https://community.teamviewer.com/t5/TeamViewer-12/Did-sign-in-server-fail-to-respond-to-you-too/m-p/8370#M4073
Unfortunatly not the same for me....
Any other ideas??
I was able to get past this by simply restarting my wireless modem/router.
Just wondering if anyone has found a fix to this issue????
Exact same thing for me today...
Thanks for the detailed reply. I still get the error two weeks later. Cannot connect.
It works some days, some days not. Very weird, but I guess they are working on it. After forcing a Teamviewer Windows update last time (in other words, installing the absolute latest Teamviewer version I could find). I managed to make that work the same hour, so should be a correlation, but this seems to be pretty random, to be honest. I don't think it's our fault, it's something with their servers, but still, updating can't be harmful.Before that, though, I had no success with newest versions, but maybe they have figured something out It's getting better at least, hasn't happened for a few days here now. So be sure to update the server, your remote overlord, as well as the clients' apps (quick support and quick support add-on <model> of course). Don't know if the last tip helps, but it should, one would imagine.
