Android App: Unable to log in to my account on mobile

When trying to use the Teamviewer Android App using my mobile data, I am unable to log in to my Teamviewer account. I receive the message "Sign in failed. Please check your Internet connection and try again". I know I am connected to the Internet on mobile.

I have no problem using Wi-Fi to log into Teamviewer on Android. Is it possible that my phone provider (T-Mobile) is blocking Teamviewer? It was working fine on Friday April 7 (before the server move).

Find more posts tagged with

Comments

kingkong5454

Unable too install teamviewer mobile app in my samsung note 10. Always show installation failled

DomLan

Hi to all,

when you say flush DNS you talk about also Android cache?

(Android) settings -> applications -> Network Location -> Clear data.

Let me know.

Regards

Klondoor

It works on the T-MOBILE cellular network with a VPN, so they must be blocking it somehow.

Carltone

I'm having the exact same issue. Have already tried uninstalling reinstalling on both Android and PC. DNS flush. Firewall etc. Any solutions?