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TeamViewer 12 Depreciation Message

Received an error message earlier today detailing that TeamViewer 12 is becoming depreciated. Have been unable to replicate, didn't screenshot it.

Is there a KBA where I can check drepciation notices?

Comments

  • JeanK
    JeanK Posts: 4,526 Moderator

    Hello @tomdickson_apco,

    Thank you for your message.

    Depending on your geographic localization, you might be asked to update your TeamViewer client. Our goal is: We want our users to have the best experience with TeamViewer by using our latest and greatest products.

    You will find all the information you need in our announcement here: Updating to the latest and greatest version of TeamViewer.

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers

    Jean

    French Community Moderator
  • Thanks,

    I am not so much looking to know how to update.

    I want to see where the deprecation notices are.

  • JeanK
    JeanK Posts: 4,526 Moderator

    Hi again @tomdickson_apco,

    I asked the dedicated team and could get a better answer for you.

    What we do have, is clearly defined product lifecycle policies. You will find all the information you need in our Knowledge Base article here: TeamViewer Product Lifecycle Policies.

    Furthermore, all versions we sunset are reported in our announcement. You will find our latest announcement here: Sunsetting TeamViewer 3 and 4

    I hope that could help you more. :-)

    Cheers

    Jean

    French Community Moderator
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