Android team viewer is not logging in using mobile data

Sakkthi Posts: 2

I could log into my team viewer account and connect with computers using only wifi. Login fails using mobile data. (4g)



  • Julia
    Julia Posts: 290 Staff member 🤠

    Hi Sakkthi,

    Can you please try it again to see if it works now? In which country are you located?

    Senior Support Engineer - 2nd level Support
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  • Sakkthi
    Sakkthi Posts: 2

    Country India.

    Using airtel 4G and Jio 4G not connecting in both.

    Sign in failed check your internet connection and try again.

    I can log into my account and connect computers using Wifi.

  • andy-li
    andy-li Posts: 1

    I am in Australia, using Telstra network, having the same issue.

    when using 4G it doesn't work, but switch to 3G it works...