No Audio for meeting participants

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tigerpie
tigerpie Posts: 3 ✭✭
edited May 2023 in General questions

Hello,
When I start a meeting with TV 14 the pariticipants do not have audio.

However, as a test, if i end the meeting and one of the participants just does a normal remote control to the PC i was hosting themeeting from, then he gets audio from the PC.
So I know his audio is working.

What do i have to do so the meeting participants can hear the audio from the meeting PC please?

Comments

  • JeanK
    JeanK Posts: 7,015 Community Manager 🌍
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    Hello  @tigerpie,

    Thank you for your message.

    With TeamViewer meetings, the microphone is per default automatically muted when the presenter starts the meeting. We have implemented this for many reasons (security, privacy, etc...).

    So the presenter has to unmute his microphone, in order to allow the participants to hear his audio output. To unmute your microphone after starting a meeting, click on Microphone Muted as displayed below:

    2019-06-19 10_07_47-À propos de TeamViewer.png

    Also, you will find additional information about meetings in our Knowledge Base articles here:

    I hope this could help. If not, do not hesitate to ask your questions here.

    We wish you a good day.

    Cheers

    Jean

    Community Manager

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