Connections

Goitster
Goitster Posts: 1
edited May 2023 in General questions

I often help someone with their computer using TV.  I am now unable to establish a connection to them so I can control their machine.  However they can connect and control mine which is not what we want!  We are both using version 14 for personal use.

Can anyone help?  Thank you.

Goitster

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Comments

  • Rob-G
    Rob-G Posts: 6

    During the session have you tried clicking on the Communicate drop down and clicking on the Switch Sides with Partner button?

  • ghh101
    ghh101 Posts: 13

    TERRIBLE CUSTOMER SERVICE!!!! THIS COMPANY IS A SCAM AND REFUSE TO ISSUE REFUNDS! They require a 28 day cancellation before contract ends buried in the contract.  Please don't sign up for the paid version.  Buyer Beware!!!!!!!!!

Trustpilot

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