NO VPN Connection

undeat
undeat Posts: 1
edited May 2023 in General questions

Hello,

i could not connect with teamviewer VPN anymore. I did work for a long time but now it does not work for all my computers. When i start VPN the connection established. I get IPs on both sides. Test Ping Failed. No Connection through the tunnel. I tried different computers and different directions. I also tried to disable ip v6 of virtal network adapter from teamviewer on both sides. Nothing helps. In the past the connections worked very well all the time.

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  • Yuri_T
    Yuri_T Posts: 2,249 [Former Staff]

    Hi @undeat ,

    Thank you for your post.

    I have discussed with our technical support team about this issue.
    In order to look in to this case, we need to support you individually.
    Please contact our support team, our team members are happy to assist you.
    I apologize for any inconvenience caused.

    All the best,
    Yuri

    Former Japanese Community Moderator
  • Hausguriadas
    Hausguriadas Posts: 1

    Hello,

    I have a teamviewer license. I have VPN connections from a base pc to 4 remotely accessed pcs. I can ping from the base to each remote pc and ping from each remote pc to the base pc fine.

    Recently I established a new VPN connection with a new remote pc. I can ping the base pc from the new remote pc. But I CANNOT ping the new remote pc from the base pc.....what is the problem here??? Please help!

    Thank you.

    hausguriadas   .  

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