hi
we have major problem with one of my clients
we use Team Viewer to give him technical support , a few days ago , we left the team viewer open so i can access this pc at any time for support and backup for files , and when i access it today i see all files goes encrypted with virus and i found the txt files next any encrypt files
and here is the txt file said :
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[Content removed]
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i setup that team viewer password to be fixed so i can access at any time with restart the team viewer
this issue was happen servral time at more than one of our client
can you help us with these ,,, and how can we prevent that ?
Best Regards