When licensing Pilot, the remote technician using the Pilot phone app doesnt need a license correct? Only the on-site technician on the computer side that is doing the troubleshooting needs the license correct?
Thank you,
Donna
Hi @DonnaRoehrig,
Thank you for your post.
Yes, you are right. Only the on-site technician is required to have a TeamViewer Pilot license. For more information about How to use TeamViewer Pilot, feel free to check out How to activate your Pilot License and How do I use TeamViewer Pilot.
Best Regards,
Ying_Q
