Teamviewer don't start on Debian stretch/testing

Hello,

The application don't start and display only in terminal:

Init...
Checking setup...
Launching TeamViewer ...

 

This is the /opt/teamviewer9/logfiles/TeamViewer9_Logfile.log

[The logfle has been removed as per the community guidelines.]

It is a xauth problem?

Thank you in advance.

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Comments

  • ebrunet44
    ebrunet44 Posts: 3

    Ok I complete with the wine.log

    vim ~/.config/teamviewer9/logfiles/winelog

     

    fixme:service:scmdatabase_autostart_services Auto-start service L"MountMgr" failed to start: 2
    fixme:service:scmdatabase_autostart_services Auto-start service L"PlugPlay" failed to start: 2
    wine: configuration in '/home/ebr/.config/teamviewer9' has been updated.
    fixme:actctx:parse_depend_manifests Could not find dependent assembly L"Microsoft.Windows.Common-Controls" (6.0.0.0)
    fixme:heap:HeapSetInformation (nil) 1 (nil) 0
    fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),0,3,(nil),0,(nil)) - stub!
    fixme:heap:HeapSetInformation (nil) 1 (nil) 0
    fixme:process:SetProcessDEPPolicy (3): stub
    fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial stub.
    fixme:resource:GetGuiResources (0xffffffff,0): stub
    fixme:win:EnumDisplayDevicesW ((null),0,0x32f724,0x00000000), stub!
    fixme:win:EnumDisplayDevicesW (L"\\\\.\\DISPLAY1",0,0x32f3dc,0x00000000), stub!
    fixme:win:EnumDisplayDevicesW ((null),1,0x32f724,0x00000000), stub!
    fixme:ntdll:NtQueryInformationToken QueryInformationToken( ..., TokenElevation, ...) semi-stub
    fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x40c040c, 0000: semi-stub!
    fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x40c040c, 0000: semi-stub!

    And when I launch manually Teamviewer inaty like this:

    /opt/teamviewer9/tv_bin/wine/bin$ ./wine ../drive_c/TeamViewer/TeamViewer.exe

    It appear a dialog box with messages: could not load ... tvwine.dll.so

    Anyone can help please?

  • DanielStm
    DanielStm Posts: 224 Staff member 🤠

    May I ask why you are trying to run a 3-year-old TeamViewer release on a bleeding-edge distribution? We do not support that. I'd recommend to uninstall this version and install TeamViewer 12.

    You can either use the new (wine-free!) TeamViewer HOST, or the full package. You can get them here: TV Download Linux

    Linux Developer
  • ebrunet44
    ebrunet44 Posts: 3

    Hello,

    I have open a Ticket (ID: 3175774). I need this version because our licenses are in version 9 for my enterprise.

    TV12 not work too (but TV10 is ok!).

     

  • hi

    im using teamviewer9 paid version. when ever i start teamviewer in my UBUNTU 18.04

    its not working. if i run it from terminal with root privilages the i can see this log...

    2018/07/10 18:28:52.747  Session Information provided by systemd
    2018/07/10 18:28:52.747 XSocketSessionObserver: watching /tmp/.X11-unix
    2018/07/10 18:28:52.782 Unable to get XAuth for :1024
    2018/07/10 18:28:52.782 XSession: Unable to open XAuthority file ""
    2018/07/10 18:28:52.811 DBus: expected optional property DefaultControlGroup not found
    2018/07/10 18:28:52.811 DBus: expected optional property KillProcesses not found
    2018/07/10 18:28:52.811 DBus: expected optional property DefaultControlGroup not found
    2018/07/10 18:28:52.811 DBus: expected optional property KillProcesses not found
    2018/07/10 18:28:52.811 DBus: expected optional property DefaultControlGroup not found
    2018/07/10 18:28:52.811 DBus: expected optional property KillProcesses not found
    2018/07/10 18:28:52.811 systemd: no active session found for display :1024, assuming login screen
    2018/07/10 18:28:52.811 systemd: no active session found for display :1024, assuming login screen
    2018/07/10 18:28:52.812 DBus: expected optional property DefaultControlGroup not found
    2018/07/10 18:28:52.812 DBus: expected optional property KillProcesses not found
    2018/07/10 18:28:52.812 DBus: expected optional property DefaultControlGroup not found
    2018/07/10 18:28:52.812 DBus: expected optional property KillProcesses not found
    2018/07/10 18:28:52.812 DBus: expected optional property DefaultControlGroup not found
    2018/07/10 18:28:52.812 DBus: expected optional property KillProcesses not found
    2018/07/10 18:28:52.814 XSocketSessionObserver: thread_interrupted
    2018/07/10 18:28:52.814 TVGuiSlave: Running
    2018/07/10 18:28:52.814 XClipboard: Plain data for 'CLIP_TEMPORARY'
    2018/07/10 18:28:52.814 Audio: PulseAudio enabled
    2018/07/10 18:28:52.815 PulseAudio: Connected to server 'unix:/run/user/1000/pulse/native' (protocol version 32, library version 11.1.0
    2018/07/10 18:28:52.815 PulseAudio: Connection established
    2018/07/10 18:28:52.815 PulseAudio: Exit main loop (0), err=-2
    2018/07/10 18:28:52.815 8 21 G0 Slave connected to GUI master
    2018/07/10 18:28:52.989 8 9 G0!!!CRASH: Saved dump file to '/opt/teamviewer9/logfiles/TeamViewer_9_0_32150__20180710T182852.mdmp'
  • ollea
    ollea Posts: 3

    Any solution found?