Teamviewer don't start on Debian stretch/testing

ebrunet44

Hello,

The application don't start and display only in terminal:

Init...
Checking setup...
Launching TeamViewer ...

This is the /opt/teamviewer9/logfiles/TeamViewer9_Logfile.log

[The logfle has been removed as per the community guidelines.]

It is a xauth problem?

Thank you in advance.

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Comments

ollea

Any solution found?

kanakamedala

im using teamviewer9 paid version. when ever i start teamviewer in my UBUNTU 18.04

its not working. if i run it from terminal with root privilages the i can see this log...

2018/07/10 18:28:52.747  Session Information provided by systemd
2018/07/10 18:28:52.747  XSocketSessionObserver: watching /tmp/.X11-unix
2018/07/10 18:28:52.782  Unable to get XAuth for :1024
2018/07/10 18:28:52.782  XSession: Unable to open XAuthority file ""
2018/07/10 18:28:52.811  DBus: expected optional property DefaultControlGroup not found
2018/07/10 18:28:52.811  DBus: expected optional property KillProcesses not found
2018/07/10 18:28:52.811  DBus: expected optional property DefaultControlGroup not found
2018/07/10 18:28:52.811  DBus: expected optional property KillProcesses not found
2018/07/10 18:28:52.811  DBus: expected optional property DefaultControlGroup not found
2018/07/10 18:28:52.811  DBus: expected optional property KillProcesses not found
2018/07/10 18:28:52.811  systemd: no active session found for display :1024, assuming login screen
2018/07/10 18:28:52.811  systemd: no active session found for display :1024, assuming login screen
2018/07/10 18:28:52.812  DBus: expected optional property DefaultControlGroup not found
2018/07/10 18:28:52.812  DBus: expected optional property KillProcesses not found
2018/07/10 18:28:52.812  DBus: expected optional property DefaultControlGroup not found
2018/07/10 18:28:52.812  DBus: expected optional property KillProcesses not found
2018/07/10 18:28:52.812  DBus: expected optional property DefaultControlGroup not found
2018/07/10 18:28:52.812  DBus: expected optional property KillProcesses not found
2018/07/10 18:28:52.814  XSocketSessionObserver: thread_interrupted
2018/07/10 18:28:52.814  TVGuiSlave: Running
2018/07/10 18:28:52.814  XClipboard: Plain data for 'CLIP_TEMPORARY'
2018/07/10 18:28:52.814  Audio: PulseAudio enabled
2018/07/10 18:28:52.815  PulseAudio: Connected to server 'unix:/run/user/1000/pulse/native' (protocol version 32, library version 11.1.0
2018/07/10 18:28:52.815  PulseAudio: Connection established
2018/07/10 18:28:52.815  PulseAudio: Exit main loop (0), err=-2
2018/07/10 18:28:52.815     8    21 G0   Slave connected to GUI master
2018/07/10 18:28:52.989     8     9 G0!!!CRASH: Saved dump file to '/opt/teamviewer9/logfiles/TeamViewer_9_0_32150__20180710T182852.mdmp'

ebrunet44

Hello,

I have open a Ticket (ID: 3175774). I need this version because our licenses are in version 9 for my enterprise.

TV12 not work too (but TV10 is ok!).

DanielStm

May I ask why you are trying to run a 3-year-old TeamViewer release on a bleeding-edge distribution? We do not support that. I'd recommend to uninstall this version and install TeamViewer 12.

You can either use the new (wine-free!) TeamViewer HOST, or the full package. You can get them here: TV Download Linux

ebrunet44

Ok I complete with the wine.log

vim ~/.config/teamviewer9/logfiles/winelog

fixme:service:scmdatabase_autostart_services Auto-start service L"MountMgr" failed to start: 2
fixme:service:scmdatabase_autostart_services Auto-start service L"PlugPlay" failed to start: 2
wine: configuration in '/home/ebr/.config/teamviewer9' has been updated.
fixme:actctx:parse_depend_manifests Could not find dependent assembly L"Microsoft.Windows.Common-Controls" (6.0.0.0)
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),0,3,(nil),0,(nil)) - stub!
fixme:heap:HeapSetInformation (nil) 1 (nil) 0
fixme:process:SetProcessDEPPolicy (3): stub
fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial stub.
fixme:resource:GetGuiResources (0xffffffff,0): stub
fixme:win:EnumDisplayDevicesW ((null),0,0x32f724,0x00000000), stub!
fixme:win:EnumDisplayDevicesW (L"\\\\.\\DISPLAY1",0,0x32f3dc,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),1,0x32f724,0x00000000), stub!
fixme:ntdll:NtQueryInformationToken QueryInformationToken( ..., TokenElevation, ...) semi-stub
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x40c040c, 0000: semi-stub!
fixme:keyboard:X11DRV_ActivateKeyboardLayout 0x40c040c, 0000: semi-stub!

And when I launch manually Teamviewer inaty like this:

/opt/teamviewer9/tv_bin/wine/bin$ ./wine ../drive_c/TeamViewer/TeamViewer.exe

It appear a dialog box with messages: could not load ... tvwine.dll.so

Anyone can help please?