Is there any documentation on how to read the teamviewer log file?

speter

I am trying to determine my remote computer is getting a session lock.  Need help in interpreting the log file.  I have been going thru it but not sure who is issueing the session lock.

Esther

Hi @speter 

Thanks for your post.

No - We do not offer any documentation/training helping to understand the logs. The TeamViewer log files are built to allow our support and development staff to find the cause for an issue our customers might face.

Please feel free to reach out to our support with your issue via our ticket system. They will be happy to assist you and have a look at your logfile if you encounter a problem.

Thanks and best,

Esther