Session inside the session

Spirare

I am remote controlling a pc. When I use Remote Desktop or a new session from inside the session to another computer, everything is black, and not working. I have not turned on "Show black screen" in the frist or secound session.

Both my TV and inside the other pc TV are both same version 15.

Why the seound teamviewer inside the session or, Remote Desktop doesn't shows anything inside my first sesion.

/Thanks

JeanK

Hello @Spirare

Thank you for your message.

This is technically an expected behaviour of the software.

You will find all the information you need around this issue in our Knowledge Base article here: Black screen - Active RDP session

Best,

Jean

Spirare

Hi
I chack your link but:

The TeamViewer service is running correctly,
The connection is to a computer with Monitor.
There is Nothing interfering/blocking the communication of TeamViewer.

And is still showing black screen the session inside the session.

JeanK

Hello @Spirare

Thank you for your message.

Are you using Remote Desktop on a Windows Server operating system? Or on a classic Windows system?

Best,

Jean

Spirare

From the session, I am using Remote Desktop and then all is black on Remote Dekstop window. Even if I am using TV to another pc, the secound session is balck(or white).

As you see from the image below, My first seesion to the "A5" is ok. But session from inside "A5" to other PCes "S3" are showing nothing.