my license is valid until nivember 2020 but

ICTDept

Dears,

my license is valid until november 2020 but when i tried to login its told me that the account is not exist also when i tried to signup with my account its created free account for the payed one. we are trying to contact teamviewer since 3 weeks but no answering (by phobne , email). 

Ying_Q

Hi @ICTDept,

Thank you for your post and we are sorry for the delay of the response during the festive holiday.

Kindly check out the KB article - How to activate your license for the information on license activation please. On the other hand, a ticket has been raised on your behalf, one of the support representative from TeamViewer Support Team will get in touch with you shortly.

Once again, we are really sorry for the delay during the holiday break, and Thank you so much for your understanding. .

Regards

Ying_Q