Statement on Recent Post - CVE-2019-18988
TeamViewer is safe to use. You may have seen a recent blog post and subsequent Social Media discussions regarding the reverse engineering of some locally stored TeamViewer settings. While our security engineers are looking into this issue with all due diligence, we would like to stress that we do not deem it highly critical upon first assessment.
The issue does not affect TeamViewer account passwords needed to log into TeamViewer. Also, in order to take advantage of the issue, someone would need to have already gained access to a user’s system via other means.
Regardless of our assigned criticality, we certainly take the provided information very seriously as it shows that there is room for improvement, which we are already addressing. We will be reaching out to the researcher to discuss his findings and will update you on our potential mitigation steps shortly.
Again, TeamViewer is safe to use. As always, we encourage our users to always use the latest TeamViewer version and to keep their systems updated. Please do not hesitate to contact our support team with any questions you might have.