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Unable to open a support ticket? Here's why.
Read this announcement in 中文 | Français | Deutsch | 日本語 / Português | Español If you've landed on this page, it is likely that you are seeking assistance from our Customer Support. Please take a moment to read the information below for a better understanding of our support policies. For free users At TeamViewer, we strive…
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Statement on CVE 2020-13699
Hi all, Today we are releasing some updates for TeamViewer 8 through 15, for the Windows platform. We implemented some improvements in URI handling relating to CVE 2020-13699. Please see our Change Logs here. Nota Bene: Thank you, Jeffrey Hofmann with Praetorian, for your professionalism and following a responsible…
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Launch of the TeamViewer User Focus Program
Dear Community members, We are happy to start the TeamViewer User Focus Program together with you! What are we going to do? The idea behind this project is to solve the right problems and to build the right features and for this, your feedback will be crucial and much needed! Many partners within our organization are going…
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Updating TeamViewer to version 15.0
Dear TeamViewer Community, On November 19, 2019, we released a new update for TeamViewer to version 15.0. The exciting news? TeamViewer licenses are now 100 percent subscription-based. And that means every version update is included in your active, valid subscription license — at no cost to you! As this is the first major…
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New updates for TeamViewer 8 - 14
Hi all, Today we released updates for TeamViewer versions 8 - 14 with a number of improvements and security enhancements as reflected in the Change Logs. Our subscription users enjoy the most innovative experience with a monthly update cycle and are already benefitting from the improvements as part of the latest…
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Location of online User notifications change when Undocking laptop.
I have the user online notification popup enabled in the settings to see when users computers come online. But when I undock and use the laptop screen then re-dock the laptop and go back to a monitor the user notification popups show up about 2 inches above and to the left of the right screen toolbar (see attached image)…
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We are moving!
Hi all! When we planned to launch the TeamViewer Community 4 years ago, we didn't even dare to hope that it will be so influential today. But it is - Thanks to you all! Now, it is is time for the Community to go one step further, and I am excited to let you know that the team and I have been working on a large project:…
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November updates - Security patches
Hi all, Today we are releasing some updates for TeamViewer. For macOS, new versions for 9 through 15 are available. For Windows, new versions for 8 through 15 are available. We improved checks around the optional driver install functionality and fixed an issue with Mac helper permissions. Please see our Change Logs here.…
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Control Capabilities to all Android devices: Universal Add-On
Hi all, Today, we announced that TeamViewer is now offering remote access with active control and keyboard input for the * Google Pixel series, * Xiaomi smartphones, * Oppo devices * and many more. The new “Universal Add-On” enables remote access with keyboard input on all Android smartphones running Android 7 or higher.…
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Blizz is now TeamViewer Meeting 🎉
Read this announcement in French | German | Japanese | Spanish Hi all, Thanks for your interest in our latest project to return our former Online Collaboration tool blizz back under the TeamViewer umbrella. On November 11th, 2020 we are welcoming you all to the new TeamViewer Meeting! ?If you missed our pre-announcement -…
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Security improvement: RSA key increased to 4096 bits
Hi all, Improving our software for better usability and state-of-the-art security is one of our main pillars to ensure that our users and customers have the best and most secure experience when using TeamViewer products. With today's TeamViewer release in version 15.11, we add another security enhancement to our products…