link icon
Ask The Community

A Comunidade TeamViewer chega ao Brasil 🎉

Check out our brand-new Portuguese Community 👉 here 👈.

Easy Access for Multiple users

I have started rolling out Teamviewer 15 in our enterprise. I have easy access working but its only working for me. I created 2 more users on our corporate account but these users cannot remote into any computer without a password. Do I really need to setup unattended access for this?

Best Answers


  • MarcCain
    MarcCain Posts: 2 ✭✭

    We have the same problem.

    The TeamViewer Host is assigned to our main account and easy-access is activated.

    The group is also shared with the other accounts.

    Nevertheless, they have to type in a password to connect to the Host.

  • MarcCain
    MarcCain Posts: 2 ✭✭

    Hello @JeanK ,


    unshare and share the groups again worked.


    Thank you!

  • JeanK
    JeanK Posts: 4,868 Senior Moderator

    Hello @MarcCain,

    Thanks a lot for your update.

    I am really glad this could help.

    I hope to see you soon in the Community! ?



    French Community moderator


    Did my response answer your question? Help out others and select it as the Accepted Answer