Commercial use - Connection time out

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Comments

  • techboy411
    techboy411 Posts: 5 ✭✭
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    I'm sorry but this was a skill issue on my end, i am impatient!

  • Pendle
    Pendle Posts: 2 ✭✭
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    Hi Folks,

    I help my family and friends with their PC problems, I am not a commercial user.
    How do I remove the commercial flag from my account?
    TIA

  • Richard63
    Richard63 Posts: 4 ✭✭
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    I've filled in the form april 19th, but didn't hear anything yet.

  • Richard63
    Richard63 Posts: 4 ✭✭
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    Hello.

    It's best to look at the first post and visit the url mentioned there and fill in the form.

  • johnellenbe
    johnellenbe Posts: 3 Newbie
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    In the past I used TeamViewer to support my elderly mother, but I stopped using it because I was constantly getting false messages accusing me of commercial use. I'm retired—no commerce involved. Now that **bleep** is going to charge a minimum of $100 for 3 devices and 1 user I need to look at alternatives. I am willing to pay a modest fee to avoid the annoying false accusations. Does **bleep** have a family plan or are licenses just for large companies?

  • johnellenbe
    johnellenbe Posts: 3 Newbie
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    Not sure why you are bleeping your own product but let me rephrase my question: has anybody ever successfully "appealed?" In my experience TeamViewer frequently issued these commercial warnings and any attempt to use the appeal process was ignored.