Either your license or your partner's license is blocked


I have purchased a license and still have this problem.

can someone please help me with that?


  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @MarkNovak ,

    Thank you for your post.

    In order to assist you with your license issue,  please raise a support ticket from here.
    Our support team will be happy to help you individually.

    I apologize for any inconvenience caused.

    Kind regards,

    Former Japanese Community Moderator