License does work - Paid customer left in the lurch

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Ricvk
Ricvk Posts: 2 ✭✭
edited May 2023 in Licensing

Tried to phone TV seems they don't work weekends. tried emailing them, they turned off there email tried a ticket i can only post in a forum.

Basically they sent me a code that doesnt work and there aint no support whatsoever

Comments

  • Vatsilidis
    Vatsilidis Posts: 655 ⭐Star⭐
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    Hi @Ricvk 

    Please try to call tomorrow (Monday) morning at working hours and your issue will be resolved.

    Best regards 

  • Ying_Q
    Ying_Q Posts: 2,592 Moderator
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    Hi @Vatsilidis, Thank you for helping out in the post.

    Hi @Ricvk, Thank you for posting. If you would like to get information about license activation, kindly check out the possible KBA please:

    1. How to activate your license or, 
    2. How to activate your Remote Access Plan 
    3. How to submit a ticket 

    Hope it helps.

    Warm regards,

    Ying_Q

    Community Moderator/中文社区管理员
  • Ricvk
    Ricvk Posts: 2 ✭✭
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    3rd time I'm replying, no TV need to sort it out I'm not a frigging muppet i quite capable of building websites and forums for which this one is horrendous btw

    If this doesn't post then won't be using this forum ever again