change licence according to my id

monoludo

Hi 

  I have a problem over the teamviewer, installed on my parent's computer. They have installed teamviewer with the option commercial and no purchase license after

   Now the evualation period is over, how can i switch to a personnal installation . I have uninstall and install with personnal use , but no change i have the message that the trial period is finish 

 

thanks for your help

 

JeanK

Hello @monoludo

Thank you for your message. ?

You will find all the information you need in our Knowledge Base article here: Why do I see TeamViewer trial - 'Your trial period has expired' ? 

Best regards

Jean