Remote Access Account shows as Trial

PKing

I have purchased a remote access account on Wednesday which was working well until last night. When I try to log in this morning, it tells me that my free trial has ended and I need to buy a license. I have already done this and gone through the activation process that was emailed to me.

Please fix this.

JeanK

Hello @PKing,

Thank you for your message. ?

There was an issue related to your credit card.

Please contact our support for clarification: https://support.teamviewer.com/a/ 

Best regards

Jean