Payment done, no email confirm back

9chokdee
9chokdee Posts: 1
in General questions

I paid the last invoice but does have not any email confirm back. Please let me know, how long I get confirmation? Thanks.

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  • Ying_Q
    Ying_Q Posts: 2,752 Moderator ☑

    Hi @9chokdee,

    Thank you for contacting us.

    Please note that TeamViewer orders and payment update may take 24 hours to reflect in the system and then send out the email communication. We kindly ask your patience and contact TeamViewer support team for further assistance and confirmation if needed.

    Warm regards,

    Ying

    Community Moderator/中文社区管理员
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