Are version 13 and 14 compatible? This is presenting a huge problem for me.
Hello @lizcaluna,
Thank you for your message and welcome in the TeamViewer Community! ?
You can connect from a version 14 to a version 13, but not from a version 13 to a version 14.
You also will find all the information you need about incompatibilities in our Knowledge Base article here: Which operating systems are supported?
I hope this could help. ?
Best,
Jean
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