I can't use TeamViewer for more than 5 minutes

MorenaM

Hi, my boss has bought 3 licenses of TeamViewer, but I can't use it on my computer at home (it disconnects after 5 minutes). Here are the three invoices.

[images removed - Dataprotection]

Esther

Hi @MorenaM 

It sounds like the licenses have not been activated yet.

You might find this article helpful: How to activate your Remote Access Plan 

Best,

Esther