cant validate my account/cant recieve sms
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Thank you for posting in TeamViewer Community!
Account verification with SMS only available to the TeamViewer users in China.
May I ask your location when you saw the notification of SMS verification on TeamViewer please?
Looking forward to hearing your response.
Best,
Ying_Q
Community Moderator/中文社区管理员0 -
Hello beautiful, is it possible to check my question too?
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I use the free version of Teamviewer to access my computer at home for a variety of non commercial data while travelling. I have had no issues until I recently came to China and I am now getting an error message that "Teamviewer Free is only valid on a limited number of devices and you have exceeded the number of devices". I have not changed anything about how I access things-I am trying to use the same iOS device to access the same computer but I now get the above error message and I do not know how to clear or reset this so I can access my computer remotely as before.
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could you please help me. how i can fix this problem.
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I deleted one of my accounts to release the phone number yesterday.
I want to use the number for this account, but it returned below hint.
##################
This phone number has been used with a recently deleted account and is currently unavailable.
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How long will it take to release the phone number from the previous account?
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Hello,
I tried to verificate my account for several times, but it always tells me that my number was used for a previous account, which got deleted. I have my number now for more than one year and never used it for this or any other account.
If I cannot verify my account I can't use TeamViewer at all...
Does anybody know how to fix that issue? Or how long means that "currently unavailable" here?
Thank you for you help!
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