Refund request

sue-oleary

Hi,

I have purchased team viewer remote access by mistake and would like to get a refund so I can buy the correct version. How do I do this?

Thanks,

Sue

JeanK

Hello @sue-oleary,

Thank you for your message and welcome to the TeamViewer Community! ?

I recommend you to directly contact our sales team. ?

They will cancel the wrong purchase and provide you with the right license: https://www.teamviewer.com/en/support/sales-inquiry/ 

Best regards

Jean