Not working on MacOS

SandyBBBB
SandyBBBB Posts: 1
in General questions

I'm trying to download and use Team Viewr for a meeting. 

It downloads successfully but when I click to open it gives me the message: 

' "Team Viewer" Needs to be updated. The developer of this app needs to update it to work with this version of MacOS. Contact the developer for more information. '

I am using MacOS Catalalina version 10.15.5.

Any suggestions? 

 

 

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Comments

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @SandyBBBB,

    Thank you for your message and welcome to the TeamViewer Community! ?

    I recommend you to make sure you are using an official .dmg (program), provided by our website.

    Please try the installation again using the following link: https://www.teamviewer.com/en/download/mac-os/ 

    Best regards

    Jean

    Community Manager

Trustpilot

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