Long Key Hold Bug
Answers
-
+1
We really need this sorted, has anyone from TV officially responded to say it's being looked at?
For those of us working in Adobe CC programs, such a seemingly minor issue causes a frustrating amount of distruption and slow down in productivity.
The hand tool work around is okay, but just not good enough.
0 -
Realize this is a bit late, but for people who stumble upon this, although here's another topic with a slight workaround: https://community.teamviewer.com/English/discussion/34967/long-press-key-spacebar-for-adobe
A workaround (also mentioned in the above topic) worked well enough for me, IF you are able to remap the long-press key (Which you can do in maya at least). For maya, remapping the hotbox to shift+space instead of just space fixed this issue entirely, don't know why, but it did. Must have something with the difference in how Maya interprets combined keypress holds compared to single key holds. I've never had to remap ctrl/shift due to this issue, but it at least works for when space is required.
I can confirm that disabling hardware acceleration did not fix the issue. From the above topic, it sounds like this is just how key presses get sent on Teamviewer currently. If you open up a key-press testing program/app and hold down the key it shows that rather than being held the key is just being pressed repeatedly rather than just being held down.
The fact that multi-key and mouse/key combinations seem to work might have to do with with what the program qualifies as letting go of a multi-key press versus a single key press. Since Teamviewer is sending rapid key presses, a single key is going to repeatedly send the key up event, whereas detection of multi-key presses changes depending on the program. Yes, the both keys are repeatedly sending a key up event, but neither are in sync, so at any given point in the hold, at least one key of the combination is counted as pressed. Similar reasoning for the mouse input, though I'm sure mouse holds are handled differently. Just a theory, anyways, and it might still be an unintended effect, but does seem to explain why it happens.
Hope the workaround helps someone who stumbles on this.
0 -
I have to second that this needs to be taken more seriously.
Not just games require long button presses, DCCs & DAWs are good examples of apps that also require prolonged keyboard controls.
For a paid app I would really expect this to work flawlessly, I simply cannot use teamviewer until this is fixed
0 -
still not fixed. unbelievable.
0 -
It's been a few years since this post and no fix, no acknowledgment from TeamViewer. Fortunately, I have finally found the solution from somewhere else, so I am canceling the subscription for the next renewal, which saved me lots of money and trouble. Good luck everyone else here.
0 -
is this thing ever going to be fixed ?
0 -
Hi all,
Thanks a lot for reporting this.
I touched base with the dedicated team. They are reviewing this and are already working on how to fix it.
I'll keep you updated on this thread as soon as I have something to share.
Have a great day and thanks again for reaching out!
/JeanK
Community Manager
0 -
Has there been a fix? I still got this problem yesterday, writing at 14 sep 2023
0 -
Unable to work in Sketchup either due to the Long Key Press functionality.
0 -
Hi all,
Small update from my side.
Our teams are still looking into the issue. I'll let you know once I've more information to share.
Thank you for your patience and trust!
/JeanK
Community Manager
0 -
January 17, 2024, this issue prevents remote development using untiy
0 -
I'd suggest trying other types of remote desktop software. TeamViewer isn't the only app on the market.
0 -
This is preventing us from using TeamViewer for some of our internal apps/programs that require key holds and we're considering switching soon if not resolved. We've been using a free option a competitor provides that isn't even geared towards enterprise and it works flawlessly.
We would prefer to stick to TeamViewer because of how familiar we are with it but if this isn't fixed it does not look like that's a viable option.
0 -
Hello @JeanK , is there an update on this in the meantime? Not very customer friendly, the whole thing to be honest...
0 -
its realy a big problem. I cant use UE too and cant use Z key in Mocha pro and ^ in Adobe After effects!
0 -
Hi all,
We've heard your feedback regarding keyboard issues during remote sessions, especially when using software like Photoshop, Autodesk Maya, AutoCAD, and others. We're excited to announce direct keyboard mode, which might solve this problem for you!
Introducing the direct keyboard mode
This new mode forwards the exact input from your local device to the remote device, ensuring that all your keyboard commands are accurately transmitted. This should greatly improve your experience with TeamViewer, especially when working with complex software that relies heavily on keyboard shortcuts or when gaming.
How to enable direct keyboard mode
- Start a remote session from a Windows device to a Windows device.
- Within the session toolbar, locate and click on the Actions menu.
- Click Direct keyboard mode.
For detailed instructions, please check out our knowledge base article:
We would love for you to try out this new feature and share your feedback with us.
Thanks in advance for your collaboration and trust!
/JeanK
@MeyerAdrian @wickage @Tomer1 @cepcep @Null @Fooopa @GeryGreyhound @tomesh @chireaver @lgeffrion @smckenna @csakanal @payala @spyroman16 @n-ate @Patchm00 @willy_west @ray_k @derflow @furegato @cosstef @Hackney @MeyerAdrian @Hass_Inseinc
Community Manager
0
