Paid for business licence, account still listed as free

Alexplex

So I baught a business licence and have activated my account but my account is still listed as "free" and I can't login to my other computers remotely. What have I missed?

JeanK

Hello @Alexplex and all the other users who have this issue.

Thank you for your messages and welcome to the TeamViewer Community! ?

You need to make sure you have activated your license on your TeamViewer account (requires an action from your side, it is not an automatic process).

We explain how to proceed in these Knowledge Base articles right here:

• How to activate your license (Business, Premium and Corporate) 
• How to activate your Remote Access license 

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean