license page is under maintenance
Dears,
I purchased a TV license through techsoup.org .. my order is confirmed and received the license and coupon as the following
[The link has been removed as per the community guidelines.]
when I click the link, it says the page is under maintenance! (https://www.teamviewer.com/en/website-maintenance/) this is for the past 2 days .. I checked TV status and everything is operational.
is there is another way to activate my license and coupon? Thanks
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any reply anyone?.
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Hi @samnasser,
Thank you for your post.
We are sorry to hear about what happened to you. I have tested and may confirm that we are not having any issues on our website. I would recommend contacting your reseller immediately to confirm your order and find a solution.
FYI, you can find a legitimate partner through Find a partner or purchase directly from our Webshop.
Best regards,
Fiona
Fiona_G0 -
Click the link (https://www.teamviewer.com/en/licensing/newtvorder.aspx?license=xxx&coupon=xxx) and you'll understand what I mean. I deleted the coupon and license number from the link, but it will do the same, it will send to you under maintenance page
The purchase was made through techsoup.org, a website that provides software do discounted prices for NGOs. I purchase software from it with no problems. Check the email is received from them
Can you kindly dig this further? Thanks
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I keep getting this message while registering (Please enter a valid phone number) .. What the correct phone format?
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