Unable to Use Personal Account on Ex Work Device
Hi I have used Teamviewer for years. My ex company had it, I bought my old work device from the company when I left and was using my personal TV account for a while with no issues. Then about a month ago my account started telling me I can't use my personal account as the bill hadn't been paid. Which is when I realised that somehow my personal account had become connected to the ex company who it seems haven't paid the bill. I have kids and they use computers in the house so I rely on TeamViewer for personal use to manage their devices. Without it I am really stuck. How can I get this resolved? I have already sent in an unlock request which has done nothing and with home schooling this is really affecting my life and causing extra stress and anxiety. Please advise how I can get this resolved.